The reliability of an ICT security system depends on how well it is operated in practice. Investing in an ICT security system only pays off if all related technical and organizational measures function in the long-term.
Thus, when Information System for Trading (IS) provides ongoing support for an implemented project, our services are not restricted to standardized inspections and corrective action, but rather include the proactive provision of logistics perfectly adapted to the current situation. Instruction and training of new customer employees are just as much a part of the comprehensive support as the periodic examination of the entire system configuration. This is a part of IS fundamental work – to continuously analyze the rapidly changing threats in today’s ICT world, and to take successful countermeasures.
Support after the commissioning of security systems:
> Maintenance contracts for system components (hardware/software)
> Service level agreements
> Security audits
> Instruction and training